Notes from the field.
Plain-language answers to what founders are actually asking about AI and their business.
Operator-first. Pricing-honest. Specific to what AI can and can't do for a small business in 2026. New notes go up as the practice generates them.
Claude Corps vs. hiring a fractional AI Operations consultant.
Anthropic just launched a $150M fellowship to embed AI fellows inside nonprofits. Here is when that fits, when a paid fractional engagement fits, and how to tell which is yours.
Read the note →What I’m actually building, when I build.
When clients hire AI Operations help, they think they’re buying a tool. The tool is the artifact. The pattern recognition is the product.
Read the note →Why your meeting recordings, your grant pipeline, and your photo library are the same kind of work.
Three things in your operation that look unrelated. Same shape underneath. How to see it, and what to do once you do.
Read the note →The pattern I keep finding inside small business operations.
Every operation has hidden work that piles up in the same shape. Someone is buried doing it by hand, or nobody is doing it because there was never time. Five common versions, and how to know if you have one.
Read the note →What “AI agents” actually means in your business.
When someone says they want AI agents, the word is doing five different jobs at once. Here’s what those five are, and which ones fit your business.
Read the note →AI consultant vs AI agency vs productized vs fractional AI Operations.
Four ways to bring AI help into your business. How to tell them apart, and which one fits the work you’re trying to do.
Read the note →What 'AI Operations' actually means.
Founders keep asking. The term has no dictionary entry yet. Here is what I mean when I use it, what I do under that title, and what it isn’t.
Read the note →